Apart from local or toll-free numbers, you will also gain access to toll-free text messages. You will also have access to white glove messages, providing you with SMS that is 0-hop and global one along with two-way solutions, with a support system that works 24/7, all year round. You can also scale the features according to your requirements.
However, it also consists of tailormade features for wholesalers, which include wholesale voice with which you will be provided with VoIP solutions that are compliant with STIP or SHAKEN terms. This plan includes all of the features provided in the plan for enterprises. While the services are pretty well-received based on functionality, customers often complain about not being able to gauge the plan’s cost beforehand, as the costing is done on the number of users and the features you opt for, which leads to varying prices. The features include a SIP that is AI secured, call centres, several services of virtual concierges, call-insights given in real-time, and conversational voice. This plan consists of a VoIP network along with SIP trunks. It features a VoIP platform made explicitly for enterprises, builds on the previous plans, and offers several other valuable features. This is an AI-based cloud-based service that is scalable.
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However, customers with expanding businesses most often complain about not having enough toll-free or local numbers, so they have to upgrade their plan or even pay an additional fee.
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This plan also features integration with text marketing with CRM systems, software for marketing using Zapier, and well-reputed emailing systems. You will also gain access to several other features, including mass texting features, list building, auto-attendants for text messages, and the ability to schedule text messages regularly. You will also receive unlimited virtual receptionists, two-way texting, an application for your mobile so you can communicate with your clients on the go, extensions for your virtual phone, and the ability to run drip campaigns. With this service, you will be given a different phone number that will allow you to keep your business and personal lives and interactions separate. Voxox offers VoxDirect for its clients with small businesses, a streamlined platform with which you can communicate with all of your customers. While this is an excellent plan for start-ups, customers usually complain about only being able to add five people in conference calls. You will also receive a local or toll-free number and an option to transfer an already existing number, multiple extensions, and options for conference calls. You can also segment your customers according to geographics, their birthday, age, and even interests, allowing you to send separate messages to an entire segment of your customers and personalised messages on their birthdays. So, you can send mass messages regarding your promotions to your entire client base.
You will also get a feature for two-way texting and automatic campaigns via SMS. You will also get an autoresponder for texts from your clients, allowing you to not miss out on any business or have your clients waiting on you, which is essential for fresh start-ups.
With this service, you will receive an unlimited number of virtual receptionists, who are auto-attendants for any calls you might have missed. This plan caters explicitly to start-ups and consists of a platform made for texting and talking.
Here are the different types of solutions that they have to offer. They label the different solutions they have to offer according to the type of corporation they would suit. While Voxox’s primary target market is small businesses, it offers various communication solutions for different types of corporations. So, if you’re interested in finding out about the good and bad of Voxox as a service provider, keep on reading. Here are all of the details regarding Voxox and its services. Its services mainly cater to small businesses or sole entrepreneurs.
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